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Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.

Submit withdrawal online

Withdrawal recipient:

Arens & Gerstner GbR Claus-Gabriel-Hof 4 24937 Flensburg Deutschland [email protected] +49 461 90019894

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Special Notes for Digital Content

Important Notice: Activating a rank or chat tag does not automatically exclude the statutory right of withdrawal. Whether the right exists or has expired in an individual case depends on the statutory requirements. We review withdrawal statements manually.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

Arens & Gerstner GbR Claus-Gabriel-Hof 4 24937 Flensburg Deutschland [email protected] +49 461 90019894

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)

Ordered on (*) / received on (*):

Name of consumer(s):

Minecraft username:

Address of consumer(s):

Date:

Signature of consumer(s) (only if this form is notified on paper):

(*) Delete as appropriate.